Terms of Service


The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with The 7962 London also referred to as “the 7962”, ”us ” or ”we”, at The 7962 Website, mobile website or via telephone (jointly referred to as ”www.the7962.com”).

By using www.the7962.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms of Service”). Please make sure you have read and understood the Terms before placing your order.

The inclusion of any products or services on www.the7962.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on www.the7962.com at the time you place your order.



The prices displayed at www.the7962.com do not include a delivery charge. Any changes will be reflected in the price of items without you being notified.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.



The ordering options available to you are via www.the7962.com or telephone.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation.

If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, a The 7962 representative will contact you to settle the refund.



Please note that we only ship to home or office addresses and not to P.O. box addresses.

The 7962 endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. All items at the moment are available on a made-to-order basis so please allow up to 2 weeks for delivery from the date the order was placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events.



The 7962 currently operates a made-to-order service and does not accept returns or refunds once production has commenced.


6. Colours

We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.